T-Mobile is making a nine-figure bet on AI customer service
One of the bigger questions to emerge since ChatGPT was launched two years ago is which jobs will be most quickly replaced by generative AI. Two years later, one of the front-runners appears to be cus...
The job-openings-to-job-seekers ratio is getting smaller
On Friday, the Bureau of Labor Statistics released some pretty underwhelming US jobs data, with only 12,000 nonfarm payroll jobs added last month — the lowest figure since December 2020, and considera...
US job growth slows on hurricane impact, but negative revisions are the bigger worry
Nonfarm payroll growth tumbled to just 12,000 for October, well below the 100,000 economists were anticipating. We knew the hurricanes that ravaged the East Coast would have an impact on this report —...
Cinnamon, Sharpies, and the 1990s: Brian Niccol’s plan to save Starbucks
Brian Niccol was hired to turn things around at , and the new CEO is already bringing in some of that classic Niccol heat. The former boss, who oversaw the development of “Chipotlanes” (drive-through...
AI is good for Meta’s workers, for now
For the first time in almost two years, head count grew year over year. The company now has 72,404 employees, the most since the second quarter of 2023. The head-count growth was “primarily driven by...
Amazon’s office policy hasn’t moved the needle on RTO
When Amazon CEO Andy Jassy announced last month that one of the largest employers in the country would require workers to return to the office five days a week, some speculated that it could spell the...
Government to employers: hey, only WE are allowed to be Big Brother
The Consumer Financial Protection Bureau is making it harder for workers’ consumer-data reports to be used against them on the job. Employers are increasingly using corporate surveillance systems to g...
Rivian leads the auto industry in serious safety violations, despite having just one factory
Since the start of last year, EV maker Rivian has received 16 OSHA citations for “serious” violations. None of Rivian’s much larger rivals, like Toyota, Honda, Ford, and GM, received more than 10 cita...
WNBA players think they’re getting screwed over. We should probably listen to them!
Less than 24 hours after the New York Liberty won the WNBA Finals, we now have a new top storyline in women’s basketball. The players are opting out of the current collective bargaining agreement, per...
Why can’t an award-winning documentary about Amazon’s union find a buyer?
For the filmmaking team behind the new documentary “Union,” the timing seemed like it couldn’t have been better. The film , which follows a successful grassroots effort by Amazon workers in Staten Isl...
Hollywood’s production levels this summer were even worse than last year, when workers were on strike
Last summer, Hollywood productions were shuttered as tens of thousands of writers and actors went on strike. This summer, Hollywood production levels were even worse. The third quarter was film and TV...
More layoffs at Meta
It’s been an uncertain couple of years to be a Meta employee. Now, even those who survived the job cuts seen at the Facebook parent company over the past 2 years are back in the firing line, with The ...
Been at your job for 10+ years? That’s increasingly unusual
Despite fears of a slowdown, the US labor market keeps showing signs of resilience, with 254,000 jobs added in September, per the Bureau of Labor Statistics . The odds that any of those new employees ...
Portugal wants to lure young people with super-low taxes
In April, Portugal swore in a new center-right government. It inherited a huge problem, namely: how do you stop a brain drain that’s seen thousands of young people leave your country, at a time when y...
The holiday job market is smaller this year, so competition is hot
For seasonal holiday workers, Mall Santa ain’t the only game in town — but it’s looking like there are fewer other options to go around. Major retailers have been releasing their holiday hiring goals ...
Market wrap: US stocks sink in selloff of almost everything, oil rises
In a broad stock market selloff, the S&P 500 finished Monday down 1%. The Nasdaq 100 fell 1.2%, while the Russell 2000 dropped 0.9%. Last Friday’s strong job report eased worries about a weakening lab...
More Americans have jobs than ever before
The Bureau of Labor Statistics’ nonfarm payrolls data reported that the US economy found itself with a blockbuster 254,000 new jobs in September, blowing past economists’ estimates for 150,000 new job...
Market wrap: S&P 500 rallies, bonds sink on strong jobs report
The S&P 500 finished Friday up 0.9% on a blockbuster jobs report , delivering a weekly gain of 0.2%. The tech-heavy Nasdaq 100 added 1.2%. The Russell 2000, which tracks small caps, rose 1.5% but fini...
Good news is killing housing stocks
The much-better-than-expected September jobs report this morning is giving the market () a lift, especially small cap stocks (see the ) closely linked to the near-term outlook on the US economy. But h...
A blockbuster US jobs report deflates recession worries — and rate cut expectations
The September non-farm payrolls report showed job growth of 254,000 for the month, while economists had expected employment to rise by 150,000. That’s the most jobs added relative to expectations sinc...